New Patients
Your First Visit at Maidstone Dental
Come join our dental family in Maidstone, Saskatchewan. Dr. Ellis and the entire Maidstone Dental team look forward to meeting you and your family.
Welcome to Our Dental Family
We want you to feel comfortable from the moment you arrive. Settle into a seat near the fireplace and enjoy a coffee, tea, juice, or bottle of water while we prepare for your appointment.
Your first visit is designed to give you enough time to get to know our team, understand your oral health, and ask questions without feeling rushed or pressured.
How Your First Visit Works
- 1
Arrive a Few Minutes Early
Please plan to arrive approximately 10 minutes before your appointment. This will give you time to settle in and complete any remaining forms in the patient lounge.
Your first appointment is usually longer than a regular checkup. We recommend allowing approximately 90 minutes, although the actual time may vary depending on your individual needs.
- 2
Meet Your Treatment Coordinator
You will begin your visit with Jackie, our Treatment Coordinator. She will take the time to learn about your dental concerns, previous experiences, goals, and what you hope to achieve through your care.
This is also an opportunity to let us know if you feel nervous about dental treatment or if there is anything we can do to make your visit more comfortable.
- 3
Review Your Health History
Our team will review your medical and dental history, including:
- Current medications and supplements
- Medication or environmental allergies
- Existing medical conditions
- Previous dental treatment
- Current dental concerns
- Any history of dental anxiety
Your medical history helps Dr. Ellis plan dental care that is appropriate for your overall health.
- 4
Complete Your Baseline X-Rays
If we do not have recent and suitable dental X-rays from another dental office, our team may recommend taking new images.
X-rays allow Dr. Ellis to assess areas that cannot be fully examined visually, including between the teeth, below the gumline, and around the roots and supporting bone. These images also become part of your baseline dental record.
If you recently had X-rays taken elsewhere, please ask your previous dental office to forward them to us before your appointment.
- 5
Receive a Comprehensive Dental Examination
Dr. Ellis will complete a thorough assessment of your:
- Teeth and existing dental work
- Gums and supporting tissues
- Bite and jaw function
- Tongue, cheeks, lips, and other oral tissues
- Areas of pain, sensitivity, or concern
The examination will also include an oral cancer screening. Dr. Ellis will review the findings from your clinical examination together with your X-rays.
- 6
Meet Your Dental Hygienist
When appropriate, you will meet with one of our dental hygienists for an assessment and professional dental cleaning.
Whether the cleaning can be completed during your first appointment will depend on your oral health, the type of cleaning required, and the amount of time available. If your needs are more extensive or Dr. Ellis would like to discuss certain findings first, we may schedule your cleaning for a separate appointment.
- 7
Review Your Treatment Options
After the examination, Dr. Ellis will explain the findings in clear and practical terms. If treatment is recommended, we will discuss:
- What was found
- The available treatment options
- The benefits and limitations of each option
- How urgently treatment may be required
- What could happen if treatment is delayed
- The estimated fees and available insurance information
You will then have additional time with Jackie to review your treatment plan, discuss scheduling, and ask questions.
Our goal is for you to leave feeling informed and confident about making the decisions that are right for you. There is no pressure to proceed before you are ready.
- 8
Plan Your Follow-Up Care
Before you leave, we will discuss the next steps. This may include:
- A routine checkup and cleaning
- A follow-up hygiene appointment
- A restorative treatment appointment
- A consultation for a specific concern
- Monitoring an area over time
Our team will help you select appointment times that work with your schedule.
After Your First Visit
After your initial appointment, you will be added to our continuing-care system. We will contact you when you are due for your next dental examination or cleaning.
Most patients return approximately every three to six months, although the recommended interval may be shorter or longer depending on your oral health and Dr. Ellis’s recommendations.
If follow-up treatment is recommended, our team will assist with scheduling and answer any questions you may have about your treatment, expected fees, or insurance coverage.
Your Information Is Private
Your personal and health information is treated as confidential and stored securely. Maidstone Dental handles patient information in accordance with applicable Saskatchewan and federal privacy requirements.
We use your information only for purposes related to your dental care and clinic operations. We will not share your information without your consent unless disclosure is authorized or required by law.
First-Visit Tips
To help your appointment run smoothly, please bring:
- Your health card or government-issued identification
- Your dental insurance information
- A current list of medications and supplements
- Information about any allergies or medical conditions
- Recent dental X-rays, if available
- Any questions or concerns you would like to discuss
Ready to Book?
New patients and families are always welcome at Maidstone Dental. Request an appointment online or call us at 306.326.7777.
Dr. Ellis and the Maidstone Dental team look forward to welcoming you.